Terms and Conditions
Please read carefully before completing your enrolment and payment. ‘Class’ in the Conditions of Enrolment outlined here refers to any term course for children or adults, adult workshop or school holiday program.
Cancellation and Refund Policy
Nicole Kelly reserves the right to amend any class, tutor or schedule. In such circumstances, Nicole will endeavor to provide a substitute of equal standing. Should a class have to be cancelled due to insufficient enrolments, any student enrolled in that class will be contacted and an alternative class, credit or refund arranged.
Refund, cancellation and transfer policy for Term Courses, adult workshops and residencies
The following policy relates to term courses, adult workshop and summer art school for adults.
No Refunds
Fees are non-refundable, unless negotiated for an extended illness. In this circumstance, any refund will be determined in line with the Cancellation and Withdrawal timeframes listed below.
Cancellation of enrolment or Withdrawal from a Class
If you choose to withdraw from a course or workshop up to 7 days before its commencement, you will be charged a $25 administration fee. You may transfer the remaining value (class fee paid less administration fee) to another class or student, to be used within 12 months of the date payment was received. You will not receive a refund for the course or workshop fee paid.
If you choose to withdraw from a course or workshop within 7 days of its commencement, you will be charged 50% of the class fee. You may transfer the remaining value (half of the value of the class fee paid) to another class or student, to be used within 12 months of the date payment was received. You will not receive a refund for the class fee paid.
NO refunds transfers or credits if you withdraw or cancel on the day of the course or workshop.
NO refunds transfers or credits once the class has commenced.
Missed classes
There are no transfers, credit, refunds or make up sessions if you miss a class or if your personal circumstances change.
Student substitutions
If you have enrolled in a one day workshop or residency that you cannot attend, you may transfer your enrolment to someone else. Please let Nicole know prior to the workshop.
If you are enrolled in a term course and if for any reason you are unable to attend a class during the term, you CANNOT give your place for the missed week/s to someone else. If the term has not yet commenced, you may transfer the whole of your enrolment to someone else. Please let Nicole know prior to the course commencing.
Payment of fees
Class fees are listed with the course details on the website. Payment of the full class fee via paypal or online credit card is required at the time of enrolment to secure your place.
Fees are inclusive of GST and tax receipts will be provided on receipt of payment.
Discounts on fees
There are a number of discounts on fees and these are listed below. The following general conditions apply to these discounts
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These discounts cannot be used in conjunction with any other special offer or where the fee is already reduced;
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Discounts must be requested when you enrol and pay as retrospective discounts will not be applied;
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Maximum discount on any course or workshop is 10%.
Early bird: Enrol and pay for an 8 week or 6 week term course by the date specified in the course description and receive a 5% discount on the course fee. This term early bird discount does not apply to workshops or residencies.
Term Bonus: Any adult student enrolled in a full term course receives a 5% discount on any workshop or residency in the same term.
Seniors: 5% discount on term courses or workshops. Must quote date of birth and Senior Card number.
Pensioners and concession card holders: 5% discount on adult term courses or adult workshops on quoting pensioner or concession card details.
Absenteeism
Fees are non-refundable, unless negotiated for an extended illness, and there are no transfers, refunds or make up sessions if you miss a class or if your personal circumstances change.
Photography
From time to time uploaded photos of artwork may be used for promotional purposes such as press advertising, social media and website. These photos will never be sold and will be used exclusively by and for Nicole Kelly courses. As a Condition of Enrolment your consent is implied. Should you not wish for us to take and use photos of your artwork please notify Nicole in writing.
Student conduct
The online learning platform is a shared space and it is expected students wil respect fellow artists, artwork and property. Discrimination on the grounds of a person’s age, race sex, gender, sexuality, marital status, physical or intellectual disability, or religion will not be tolerated. Students deemed to be exhibiting inappropriate or disruptive behaviour may be removed, suspended or expelled from the class.
Occupational Health & Safety
If you have an existing medical condition, allergy or disability that may affect your participation in a class, please notify Nicole at the time of enrolment.
Privacy
Contact information you supply will not be disclosed without your express consent, except where required by law. Any credit card information that you may provide is not retained.
Nicole will from time-to-time send email to students and past students for the purpose of marketing. Should you not wish to receive please notify Nicole that you wish to unsubscribe and you will be removed from the mailing list.